Data Protection

I1cuci Privacy Policy – Malaysia User Data Protection

Your privacy is our priority. This document transparently explains how i1cuci collects, uses, stores, and protects your personal information as a member of our platform.

Updated: 1 January 2026
Language: Bahasa Melayu
Version: 3.0
256-bit SSL
Secure KYC
Encrypted Data
No Data Selling
PDPA Compliance
24/7 Support

This Privacy Policy describes i1cuci's privacy practices. By using our platform, you agree to the collection and use of information as described in this document. Please read it carefully before proceeding with registration or use of our services.

1

Introduction

I1cuci cares about the privacy of every individual who uses our platform. As an online casino platform serving Malaysian users, we understand that personal data is a trust placed in us — and we do not take that responsibility lightly.

This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data security standards. It explains the types of information we collect, the purposes for collection, how it is used, who it may be shared with under limited circumstances, and your rights as the data owner.

This policy applies to all users who access the i1cuci website at i1cuci.pro, including visitors, registered members, and users of our mobile app. Any third-party services integrated with our platform have their own separate privacy policies independent of this document.

2

Types of Information We Collect

I1cuci collects various categories of information depending on how you interact with our platform. Here is a detailed summary:

A. Information You Provide Directly

Data Type Example Primary Purpose
Identity Information Full name, date of birth, identity card number Identity verification (KYC), legal compliance
Contact Information Email address, phone number Account communications, customer support
Financial Information Bank account number, account holder name Deposit and withdrawal processing
KYC Documents Copy of identity card, bank statement Identity verification and AML compliance
Account Information Username, password (encrypted) Account security and access

B. Information Collected Automatically

  • Technical Data: IP address, device type, operating system, browser type
  • Usage Data: Pages visited, session duration, games played, access time and frequency
  • Transaction Data: Deposit, withdrawal, wagering, and wins history
  • Location Data: General location information based on IP address for security and regional compliance purposes
  • Cookie Data: Session preferences, language settings, login status
3

How We Use Your Data

I1cuci uses the information collected solely for legitimate purposes related to the operation of our platform and services. We do not use your data for unrelated purposes without your consent.

  • Account Management: Creating, verifying, and maintaining your member account
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions on the platform
  • Identity Verification: Meeting KYC requirements and anti-money laundering (AML) legal compliance
  • Platform Security: Detecting and preventing fraud, account misuse, and suspicious activity
  • Customer Support: Responding to inquiries, resolving complaints, and providing technical assistance
  • Service Improvement: Analyzing usage patterns to improve user experience and platform performance
  • Service Communications: Sending important notifications related to your account, security, or changes to our terms
  • Promotions (with consent): Sending promotional offers and marketing information if you have opted in to receive them
  • Legal Compliance: Fulfilling obligations required by law or instructions from lawful authorities

I1cuci does not sell, does not rent, and does not transfer your personal data to third parties for marketing or commercial purposes. Your data belongs to you.

4

Information Sharing with Third Parties

In the normal course of platform operations, there are limited situations where i1cuci needs to share some of your information with specific parties. Such sharing is always conducted under strict controls and only to the extent necessary.

Integrated Service Providers

Payment providers (such as FPX, DuitNow, and licensed e-wallets), certified game providers, and technical service providers may receive data necessary to complete transactions or deliver services. All such providers are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.

Legal Requirements

I1cuci will disclose required information if mandated by Malaysian law, a court order, or directives from legitimate authorities such as Bank Negara Malaysia or law enforcement agencies.

Transfers Within the Corporate Group

Within the i1cuci group of companies, certain information may be shared for internal management purposes, always subject to the same data protection policy as set out in this document.

5

Data Encryption & Security Measures

Protecting your data is a technical and operational investment we take seriously every day. Here are the security layers we have in place:

  • 256-bit SSL Encryption: All communications between your browser and i1cuci servers are encrypted using the latest TLS/SSL protocols — no data can be intercepted in transit.
  • Password Encryption: Passwords are stored as one-way hashes using the bcrypt algorithm — we are unable to read your password ourselves
  • Layered Access Controls: Member data is accessible only by staff with a legitimate business need, under strict permission controls
  • 24/7 Monitoring: Our security systems monitor for suspicious activity around the clock and will automatically issue alerts or take preventive action.
  • Regular Security Audits: Our platform infrastructure and code undergo regular penetration testing and security audits by independent experts
  • Secure Data Centre: Data is stored in certified data centres with physical and digital controls that meet international industry standards

While we implement all reasonable security measures, no online system can be guaranteed 100% secure. You also play an important role — keep your password confidential and contact us immediately if you suspect any suspicious activity on your account.

6

Cookies & Tracking Technologies

I1cuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled as the platform will not function correctly without them.
  • Performance Cookies: Collecting information about how you use the platform to help us identify issues and improve performance.
  • Preference Cookies: Saving your preferences such as language and display settings so you do not need to reset them each time.
  • Analytics Cookies: Helps us understand aggregate user behavior for product improvement purposes — this data does not identify individuals specifically.

Managing Cookies

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality and usability of the i1cuci platform.

7

Your Rights Regarding Personal Data

As an i1cuci member and owner of your personal data, you have several rights protected under Malaysia's PDPA. We respect and facilitate the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request correction of any inaccurate or incomplete data in your account.

Right to Erasure

You may request data deletion under certain circumstances, subject to our legal obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request that we restrict data processing in certain situations while a dispute is being resolved.

To submit any request related to the rights above, contact our privacy team via live chat or email. We will process your request within 30 business days after your identity has been verified.

8

Data Retention Period

I1cuci retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. The following are general data retention guidelines:

  • Active Account Data: Retained for the duration your account remains active on the platform
  • Financial Transaction Data: Retained for a minimum of 7 years after a transaction occurs, in line with Malaysian financial regulatory requirements
  • KYC Documents: Retained for the period required by AML compliance obligations — typically no less than 5 years after the business relationship ends
  • Security Log Data: Retained for 12 months for security incident investigation purposes if required
  • Marketing Data: Deleted within 30 days after you withdraw your marketing consent

After the applicable retention period expires, data will be securely deleted using methods that ensure it cannot be recovered.

9

Children's Data Protection

I1cuci services are exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of children below that age.

If we find that we have collected data from someone under the age of 18 without valid verification, we will immediately take the following steps:

  • Closing the relevant account immediately
  • Deleting all related data from our systems
  • Returning any deposited funds in accordance with the appropriate procedures

If you are a parent or guardian and believe your child has registered at i1cuci, please contact us immediately via live chat or our support email. We will act promptly to resolve the matter.

10

Changes to the Privacy Policy

I1cuci reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. The "Updated" date at the top of this page indicates when the current version was published.

When there are material changes to this policy, we will notify you via:

  • A clear notification at the top of the website when you are logged in
  • Email to the address registered in your account
  • In-app notification on mobile where applicable

Continued use of the i1cuci platform after changes are published means you accept the latest version of this Privacy Policy. If you disagree with the changes made, you have the right to close your account.

11

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our team:

  • Live Chat: Available 24/7 directly within the i1cuci platform
  • Privacy Email: [email protected] — state "Privacy Enquiry" in the email subject line
  • Help Centre: Visit FAQ page for answers to frequently asked questions about privacy and security

We aim to respond to all privacy-related inquiries within 3 business days. For requests that require further investigation, we will inform you of a more realistic timeframe.

For all data rights requests (access, correction, deletion), identity verification is mandatory before we can process your request. This is a security measure to ensure no third party can access or modify your data without authorisation.

Why You Can Trust i1cuci

Data protection is not just a document — it is how we operate every day to safeguard your interests.

Banking-Grade Encryption

The same 256-bit SSL technology used by leading financial institutions protects every piece of data transmitted between your device and i1cuci servers.

No Data Sales

I1cuci has never and will never sell, rent, or transfer members' personal data to third parties for marketing or commercial purposes.

Secure & Transparent KYC

Our identity verification process is designed to protect you — not merely to meet compliance requirements. Your documents are stored with full encryption.

Malaysia PDPA Compliance

All data handling practices at i1cuci comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — your rights are protected under local law.

Privacy Controls in Your Hands

You may request access to, correction of, or deletion of your data at any time. Our team will process requests within the stipulated timeframe.

Secure Data Infrastructure

Your data is stored in certified data centres with layered physical and digital security controls — subject to independent security audits on a regular basis.

Documents Related

This Privacy Policy forms part of the complete i1cuci agreement framework. Please also read the following documents for a more comprehensive overview.

Your Data Is Safe with i1cuci

Register a free account today and enjoy Malaysia's online casino platform that puts your privacy and security first.

Bahasa Melayu