I1cuci Terms and Conditions — Complete Platform Usage Guide

Welcome to i1cuci, an online casino entertainment platform serving users in Malaysia. These Terms and Conditions govern the entire relationship between you as a user and the i1cuci platform, covering all services, games, financial transactions, and communications conducted through our platform.

Your continued use of this platform — whether you are registering a new account, logging into an existing one, making a deposit, or simply browsing our website — constitutes your clear acceptance of all terms contained in this document.

If you disagree with any part of these terms, we respectfully ask that you refrain from using i1cuci services. Continued use of the platform after receiving notice of any changes to the terms will be considered acceptance of the latest version.

These terms should be read together with Privacy Policy and Responsible Gambling Policy i1cuci, all of which together form the complete agreement between the user and the platform.

To register and use i1cuci services, you must meet all of the following eligibility requirements without exception:

• You are at least 18 years old at the time of registration
• You are an individual acting in your own personal capacity, not on behalf of any other party
• You are not on the list of individuals who have self-excluded from gambling platforms
• Registered accounts are for personal use only and not for commercial or business purposes
• You do not hold more than one active account at i1cuci at any time
• You are not using proxy services, VPNs, or any other method to conceal your actual location in order to bypass applicable geographical restrictions

I1cuci reserves the right to request proof of identity and age at any time through the KYC (Know Your Customer) process. Members who fail to submit the required documents within the specified period risk having their account suspended until verification is complete.

Each user is only permitted to hold one account only at i1cuci. Holding multiple accounts — whether using different names, phone numbers, emails, or payment methods — is a serious violation that may result in the closure of all associated accounts and forfeiture of balances and wins.

Account Security Responsibilities

You are solely responsible for the security of your password and account login details. i1cuci will not be held liable for any losses resulting from unauthorised access caused by your own negligence in safeguarding your account credentials.

• Use a strong, unique password that is not used on any other platform
• Do not share your login credentials with anyone — including family members
• Log out of your account when using public or shared devices
• Contact support immediately if you suspect your account has been accessed without authorisation

Registration Details

All information provided during registration and the KYC process must be truthful, accurate, and current. Providing false or misleading information is a breach of terms that may result in immediate account closure. i1cuci reserves the right to request verification documents such as a national ID, bank statement, or other supporting documents at any time.

I1cuci supports a wide range of deposit methods commonly used by Malaysian users, including FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and local bank transfers. All deposits are processed in real time or within minutes depending on the chosen method.

Deposit Conditions

• The minimum deposit is RM 10 for most payment methods
• Deposited funds must originate from a bank account or e-wallet registered in your own name
• Third-party deposits — including from family members, friends, or business entities — are not accepted and will be returned
• I1cuci does not charge any processing fees for standard deposits
• Any failed deposit attempt will not result in a permanent deduction from your bank account — funds will be returned within the timeframe set by your financial institution

I1cuci is committed to processing withdrawals quickly and transparently. Most withdrawals are completed within 15 to 60 minutes after the application is approved, subject to standard security checks and KYC requirements.

Withdrawal Conditions

• The minimum withdrawal is RM 30
• The bank account or e-wallet used for withdrawals must be registered under the same name as your i1cuci account
• Before your first withdrawal, identity verification (KYC) must be fully completed
• Any bonus received may be subject to rollover requirements before withdrawal is permitted — check the specific bonus terms for details
• I1cuci reserves the right to suspend withdrawals for security investigation purposes if suspicious activity is detected

Situations That May Cause Withdrawal Delays

While i1cuci strives to process all withdrawals as quickly as possible, certain situations may cause reasonable delays. These include: requirements for additional document verification, activities requiring internal investigation, technical disruptions from financial institutions, or withdrawals requiring manual approval for amounts exceeding certain limits.

I1cuci offers a variety of bonuses and promotions from time to time to reward new and loyal members. All bonuses are subject to the specific terms stated on the Promotions us.

General Bonus Principles

• Each bonus carries a wagering (rollover) requirement that must be met before bonus funds can be withdrawn
• The welcome bonus can only be claimed once per new member
• Multiple accounts attempting to claim the same bonus will result in cancellation of all bonuses and account closure
• I1cuci reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice
• Bonus abuse — including hedge wagering or strategies designed to exploit bonus terms — is prohibited

Bonus Validity Period

Each bonus has its own validity period. Unused bonuses will be automatically forfeited once the set period expires. Check your bonus expiry date under the "Active Bonuses" section in your account profile.

All games available in the i1cuci Game Lobby use a Random Number Generator (RNG) system certified by accredited independent auditors. This ensures every game outcome is entirely random and free from any manipulation.

• Game results that have been recorded in the system are final and cannot be disputed on technical grounds by the user
• If a technical disruption causes a game to be interrupted before completion, the wagering amount will be refunded to your account
• The use of bots, automation software, or any external tools that provide an unfair advantage is strictly prohibited
• I1cuci reserves the right to void wins obtained through means that violate game rules

The RTP (Return to Player) value for each game can be found in the game's information section in the lobby. This figure represents a long-term average and is not a guarantee of winnings in any individual gaming session.

I1cuci expects all members to use the platform in a responsible, honest, and respectful manner. The following are the accepted conduct guidelines:

Violating any of the above conduct rules may result in a warning, temporary suspension, or permanent account closure, depending on the severity of the breach.

I1cuci reserves the right to suspend or close any account for legitimate reasons, including but not limited to:

• Violation of any term within this document
• Identity fraud or submission of false information
• Hacking, bonus abuse, or any attempt to defraud the system
• Legal compliance requirements or instructions from regulatory authorities
• Self-closure request by the member in question

Closure at Member's Request

You have the right to close your i1cuci account at any time by contacting our support team. Prior to closure, any valid cash balance (not subject to restrictions) will be returned to you in accordance with the standard withdrawal procedure, subject to the resolution of any ongoing investigations.

Members who close their account for responsible gambling reasons may apply for a long-term self-exclusion through the programme Responsible Gaming us.

I1cuci provides its platform and services on an "as is" basis and makes no guarantee that the platform will operate without interruption, be free from technical errors, or meet the specific expectations of every user.

To the extent permitted by applicable law, i1cuci is not liable for:

• Indirect, consequential losses, or lost profits arising from use of the platform
• Service disruptions due to scheduled or unscheduled system maintenance
• Losses resulting from a user's negligence in maintaining the security of their account
• Actions or failures by third parties, including payment providers or game providers

However, this limitation of liability does not diminish any user rights guaranteed under applicable Malaysian consumer law.

I1cuci reserves the right to modify, add, or amend any section of these Terms and Conditions at any time. Changes take effect immediately upon publication on this website.

We will endeavour to notify members of material changes via in-platform notifications or through the registered email address. However, it remains your responsibility to review this page periodically to ensure you are always aware of the latest version of our terms.

Your continued use of the i1cuci platform after any changes are published constitutes your acceptance of the revised terms.

If you have any questions, confusion, or concerns regarding i1cuci's Terms and Conditions, our team is ready to assist you. You can reach us through any of the available channels:

• Live Chat: Available 24/7 directly within the i1cuci platform after login
• Support Email: [email protected] (reply within 24 hours)
• Help Centre: View FAQ page us for answers to frequently asked questions

For formal complaints regarding withdrawals or account issues, please include your account number and relevant transaction details so we can investigate promptly and accurately.